IT Services

IT Service Request Procedure

IT service requests should be made using the Departments Ticketing system (ServiceNow).

The ticketing system:

  1. Allows you to track your IT requests
  2. Ensures that IT requests are not lost
  3. Allows for effective monitoring and reporting of the Departments IT support requirements.

Tickets can be submitted by sending your request to itsupport.chemeng@utoronto.ca .

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